Support & Feedback
Frequently asked questions
What happens when I upgrade?
You're charged a prorated amount (not the full price) for the upgrade. Your credits are set to your new plan's allowance minus any credits you've already used this period.
What happens when I downgrade?
Your downgrade takes effect at the end of your current billing period. You keep your current credits until then.
What happens if I cancel?
You can use your remaining credits until the end of your billing period, then your plan ends.
Do unused credits roll over?
No, credits reset to your plan's monthly allowance at the start of each billing period.
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